Job Description

Freight Broker Sales Representative Auto Hauling

Location: Scottsdale / Phoenix Metro (On-site)

Quest is conducting a confidential search for a driven, customer-focused Freight Broker Sales Representative specializing in Auto Hauling and domestic vehicle transport. This role is ideal for someone who thrives in a fast-paced environment, excels at relationship-building, and understands the unique dynamics of the automotive logistics industry. The position owns the full sales and execution lifecyclefrom new business development through shipment deliverywhile ensuring a high level of customer satisfaction.

Key Responsibilities

• Make outbound calls and manage inbound inquiries from customers seeking auto transport services
• Establish and onboard new client accounts within the automotive transport sector
• Build and maintain a strong pipeline of dealerships, auctions, rental fleets, relocators, and other auto-related customers
• Provide accurate and competitive pricing for vehicle shipments across multiple equipment types (open, enclosed, multi-car, etc.)
• Close new business and grow repeat and contract accounts
• Retain and expand existing customer accounts through consistent, reliable service
• Educate customers on transport processes, timelines, and preparation requirements
• Serve as a trusted advisor by addressing customer questions and managing expectations
• Process and manage shipment orders for cars, trucks, motorcycles, machinery, and other vehicles within the U.S.
• Coordinate pickup, delivery, routing, and scheduling to ensure on-time execution
• Build and manage relationships with auto hauling carriers nationwide
• Verify carrier insurance, safety, and compliance standards
• Provide proactive shipment updates throughout the transport lifecycle
• Partner closely with internal operations teams to ensure smooth execution
• Escalate and resolve service issues, delays, or exceptions professionally and efficiently
• Maintain accurate records in CRM and TMS platforms

Required Qualifications

• 2+ years of freight brokerage or logistics sales experience (auto hauling preferred)
• Proven ability to source, secure, and grow customer accounts
• Strong understanding of automotive transport equipment, pricing, and seasonal market conditions
• Excellent communication, negotiation, and multitasking skills
• High attention to detail with a customer-centric mindset
• Proficiency with CRM and TMS platforms (e.g., Salesforce, McLeod, Super Dispatch) and Microsoft Office

Preferred Qualifications

• Established book of auto hauling business or strong industry relationships
• Experience with both open and enclosed auto transport
• Familiarity with dealership, auction, and fleet vehicle movement workflows

Compensation & Benefits

• Competitive base salary plus uncapped commissions
• Growth-oriented environment with upward mobility
• Comprehensive benefits package including medical, dental, vision, and 401(k)
• Paid time off, paid holidays, and performance-based incentives

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