Job Description

Patient Support Specialist

PrimaryOne Health's commitment to high-quality service, personal patient care, and access to state-ofthe-art technology enables us to remain the fastest growing urban health center in Central Ohio. Our patients have access to primary healthcare, dental and vision services, nutrition planning, diabetes education, and other specialty medical services for the entire family within their own neighborhood. PrimaryOne Health is dedicated to improving quality of life through providing access to the highest possible quality healthcare.

PrimaryOne Health is currently seeking a Patient Support Specialist for our Columbus health center.

Essential Job Responsibilities:

• Greets patient/customers in a positive and helpful manner with a smile. Provides directions, information, and other assistance as needed.
• Provides intake/registration of patient in the practice management system.
• Confirms patient insurance eligibility and/or benefits.
• Updates patient information, collects co-pays, provides any necessary forms needing completion, and obtains signatures as necessary.
• Occasional travel required.
• Other duties or special projects as assigned.

Successful candidates must possess a high school diploma or equivalent. One year experience in a medical office, customer service or reception, preferably in medical office. Bilingual capabilities a plus.

PrimaryOne Health offers competitive wages and an extremely attractive benefits package, including generous Paid Time Off, Paid Holidays, Medical/Dental/STD/LTD/Life, Professional Development / Professional Education, and company contribution to retirement plan. Other perks, such as discount programs, EAP, and worksite wellness are also available. Most benefits are available on the first of the month following date of hire.

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