Job Description
Roles And Responsibilities:
It is essential to maintain a positive attitude and a friendly demeanor at all times. A warm smile and professional conduct are key to creating a welcoming and supportive environment.
● All the employees should be able to answer the calls, check-in and checkout customers.
● Help with inventory count on a daily basis for AM and PM count.
● Repair all kinds of electronic devices like phones, iPad/tablets, laptops, desktops, etc.
● Duties include cleaning up the store as necessary including mopping and sweeping floors, cleaning and dusting windows, shelves.
● Always follow the daily task list provided by the corporate.
● Perform best customer service at all times.
● Employees should be able to take new roles and responsibilities as it comes his/her way.
● Limit the personal usage of the phones other than repair needs
● Update the tickets and the leads on his/her shift
● Do the marketing as required by the business.
● Order the parts in timely manner and update the customers promptly
Requirement-
High school diploma
Sales / customer service experience required
MUST have experience with all brands of cellphone, computer, and tablet repairs- including but not limited to: iPhone, androids, Samsung, etc.
Ability to work in a fast paced environment with a positive attitude
Ability to follow directions and specific process steps to ensure quality workmanship
Excellent communication and organizational skills
Ability to work a flexible schedule including nights, weekends, and holidays if needed
At Techy we are a repair store for all kinds of devices including and not limited to phones, iPad/tablets. laptops, desktops, computers, gaming consoles, etc. We will be extending our services to smart home installations. We do buy and sell all types of devices too.
At Techy we are a repair store for all kinds of devices including and not limited to phones, iPad/tablets. laptops, desktops, computers, gaming consoles, etc. We will be extending our services to smart home installations. We do buy and sell all types of devices too.
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