Job Description

Job Description

Job Description

Job Description:
Purpose: Provide operational and documentation support for the Disaster Recovery Program through recovery plan development, testing coordination, compliance tracking, reporting, and ServiceNow BCM administration.

Callouts:
Firm understanding of DR Principles required
This role is fully remote but candidates must be near one of the offices - Providence RI, Allentown PA, or BOC in KY

Key Responsibilities:
Develop and maintain DR Plans, Runbooks, and Test Plans.
Update and maintain ServiceNow BCM records and recovery inventories.
Coordinate meetings, testing schedules, and evidence collection activities.
Track remediation actions, risks, and compliance metrics.
Assist with audit evidence preparation and reporting.
Perform CMDB validation and data quality analysis.

Qualifications:
2-5 years of IT, Business Continuity, Disaster Recovery, or IT Governance experience.
Strong documentation and organizational skills.
Experience with ServiceNow, SharePoint, Excel, and Microsoft 365 preferred.
Familiarity with DR concepts, infrastructure, cloud, and aication environments.
Is this position limited to office/home-based professional or administrative duties with no driving or field work

Description:
Answer Yes only if the position is limited to professional or administrative duties performed in a traditional office or remote-home setting (vs. field work, in a plant/warehouse, etc.) and the worker does not operate a motor vehicle for any job duty, other than ordinary commuting to and from work. [ ] No [ X] Yes

Job Tags

Work at office, Remote work

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